West Coast Waterfowl Returns Policy
 
We guarantee our products against defects in materials and workmanship.  If you receive defective goods or if there is a problem with your order please contact us at (480) 370-3990 or info@westcoastwaterfowl.com.   We want you to be satisfied with the products you purchase from West Coast Waterfowl.
 
Returns Process:
  • Contact West Coast Waterfowl to request an RA# (Return Authorization Number) Call (480) 370-3990 or email us at info@westcoastwaterfowl.com.

  • West Coast Waterfowl may issue you an RA# number as well as the address to ship the package(s) back to.

  • Package and seal your return securely and write CLEARLY on the outside of your package the RA# number given to you, please include your return address information.

  • Return the package to the address given to you.

  • We will notify you via email of the status of your refund/replacement once we have received and inspected the items returned for credit or replacement.

  • Shipping and handling costs are not refundable.

  • 25% Restocking fee may apply.

  • West Coast Waterfowl is not responsible for damaged or stolen shipments, nor for delays in shipping due to the courier of choice.  Claims for such circumstances must be taken up with the courier service.

  • NO RETURNS will be accepted or credited for any reason without prior authorization.
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